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At The Sleek Ward, we approach your privacy with the same dedication to excellence that defines our premium menswear collections. This Privacy Policy outlines how we collect, use, and protect your personal information with the sophistication and care you expect from a refined shopping experience.

1. Information We Collect

To provide our distinguished clientele with seamless service, we may collect:

  • Personal Details: Name, email address, phone number, and shipping/billing addresses to process your orders with precision
  • Payment Information: Credit/debit card details processed through our secure payment gateway (we do not store full card numbers)
  • Transaction History: Records of purchases to enhance your future shopping experiences
  • Technical Data: IP address, browser type, and device information for optimal website performance
  • Preferences: Style selections and browsing behavior to curate personalized recommendations

2. How We Use Your Information

We employ your data with the same meticulous attention we apply to crafting our garments:

  • To process transactions with flawless execution
  • To deliver exceptional customer service worthy of our discerning clientele
  • To enhance our collections based on the refined tastes of our customers
  • To communicate about orders, promotions, and style updates (only with your consent)
  • To improve our digital boutique’s functionality and security
  • To prevent fraudulent activity and protect all parties

3. Data Sharing & Disclosure

We treat your information with the discretion expected by gentlemen of distinction:

  • Service Providers: Carefully vetted partners who assist with payment processing, shipping, and IT services
  • Legal Requirements: When necessary to comply with laws or protect our rights
  • Business Transfers: In the event of mergers or acquisitions, with appropriate confidentiality protections

We never sell your personal information to third parties.

4. International Data Transfers

As we serve an international clientele (excluding certain Asian and remote regions), your data may be transferred to countries with different privacy laws. We ensure all transfers maintain GDPR-level protections through Standard Contractual Clauses or other approved mechanisms.

5. Data Security

We safeguard your information with the same rigor we apply to selecting premium fabrics:

  • 256-bit SSL encryption for all data transmissions
  • PCI-DSS compliant payment processing
  • Regular security audits and system updates
  • Limited employee access on a need-to-know basis

6. Your Rights

As a valued client, you maintain control over your personal information:

  • Access: Request a copy of your personal data
  • Rectification: Update or correct inaccurate information
  • Erasure: Request deletion of your data under certain circumstances
  • Restriction: Limit how we use your information
  • Objection: Opt-out of specific processing activities
  • Portability: Receive your data in a structured format

To exercise these rights, please contact us at [email protected].

7. Cookies & Tracking Technologies

Our website uses cookies to provide the sophisticated browsing experience our clients deserve:

  • Essential Cookies: Necessary for secure checkout and account functionality
  • Performance Cookies: Help us improve our website’s operation
  • Functional Cookies: Remember your preferences for a personalized experience
  • Marketing Cookies: Show relevant style recommendations (only with consent)

You may adjust cookie settings through your browser, though this may affect certain features.

8. Policy Updates

We may occasionally update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to customers when appropriate.

9. Contact Us

For any privacy-related inquiries, please contact our discreet and professional team:

The Sleek Ward
55 St Catherine’s Retail Park
Perth, GB PH7R 3XJ
Email: [email protected]

Thank you for entrusting The Sleek Ward with your personal information. We value your privacy as much as we value helping you present your most polished self to the world.